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Customer Satisfaction Survey
Analysis of customer satisfaction, identification of critical success factors through analysis of customer perception. Assessment and proposal of improvement levers.
2013
Swimming pools manufacturer Analysis of customer satisfaction, identification of critical success factors through analysis of customer perception. Assessment and proposal of improvement levers. More |
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Optimization of distribution logistics
Identification of the optimal distribution scenario through simulation model developed ad hoc. Duration: 4 months
2013
Global food manufacturer Identification of the optimal distribution scenario through simulation model developed ad hoc. Duration: 4 months More |
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Analysis and redesign of processes aimed to implement a new CRM
Analysis and redesign of business processes (with BPA Technical & BPI), with specific reference to the contact process with the end customer. All aimed at the selection and implementation of a CRM sw.
2013
Analysis and redesign of business processes (with BPA Technical & BPI), with specific reference to the contact process with the end customer. All aimed at the selection and implementation of a CRM sw. More |
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As-is process analysis with proposed guidelines for improvement to-be
Mapping and analysis of business processes, aims to identify and prioritize the lines of improvement to be pursued in the to-be scenario.
2013
Manufacturer of elevators and escalators Mapping and analysis of business processes, aims to identify and prioritize the lines of improvement to be pursued in the to-be scenario. More |
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corporate IT infrastructure mapping, with an explanation critical in disaster recovery optical
Corporate IT infrastructure mapping, aimed to design a computer intervention able to ensure the operating continuity in a selective way (with different priority levels).
2013
Global food manufacturer Corporate IT infrastructure mapping, aimed to design a computer intervention able to ensure the operating continuity in a selective way (with different priority levels). More |
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Re-engineering of the Demand Planning process
Redesign of the forecasting process and planning of demand for the entire market world wide.
2013
Large company of the metal industry Redesign of the forecasting process and planning of demand for the entire market world wide. More |
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Analysis of the market potential of a patent
Formalization of the use of market potential and development of a computer user's certificate, a direct survey of the field through a questionnaire.
2013
Small software house Formalization of the use of market potential and development of a computer user's certificate, a direct survey of the field through a questionnaire. More |
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Automation of weapons transport permits with the Police
Designing a web software automation of licensing processes of Public Safety for the transport of essential parts of weapons.
2013
Network of companies in the arm sector Designing a web software automation of licensing processes of Public Safety for the transport of essential parts of weapons. More |
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Quality function deployment new radiator model
Definition of the basic requirements of three new products based on the needs of end customers.
2013
Large company of the metal industry Definition of the basic requirements of three new products based on the needs of end customers. More |
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Check-up in the process of development and industrialization of new product
List and motivate each cause of inefficiency or disservice in the process of development and industrialization of the new product.
2013
Medium business sector valves List and motivate each cause of inefficiency or disservice in the process of development and industrialization of the new product. More |
